Privacy Policy

1. INTRODUCTION :-
We are delighted that you have shown interest in the services of Spike Cards (hereinafter referred to as “Spike Cards”, “we”, “us”, “our”). This Privacy Policy contains terms regarding how we collect and utilize your personal information via our mobile application, https://www.spikecards.com/, media form, media channel, mobile website, and related, linked, or otherwise connected thereto (collectively the “Platform”). Data protection is a particularly high priority for Spike Cards. The use of the Platform of Spike Cards is possible without any indication of personal data; however, if a data subject wants to use special services via our Platform, processing of personal data may become necessary. If the processing of personal data is necessary, and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and in accordance with the country-specific data protection regulations applicable to Spike Cards. Utilizing this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed through this data protection declaration, of the rights to which they are entitled.

As the controller, Spike Cards has implemented numerous technical and organizational measures to ensure the complete protection of personal data processed through this Platform. However, Internet-based data transmissions may, in principle, have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g., by telephone.

2. DEFINITIONS :-
The data protection declaration of Spike Cards is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used. In this data protection declaration, we use, among other things, the following terms:

A. Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

B. Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

C. Processing
Processing is any operation or set of operations that are performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

D. Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

E. Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

F. Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

G. Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

H. Processor
Processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

I. Recipient
Recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

J. Third-party
Third-party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

K. Consent
Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

3. NAME AND ADDRESS OF THE CONTROLLER :-
Controller for the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union, and other provisions related to data protection is:
Spike Cards
[ENTER ADDRESS]
support@spikecards.com

4. COLLECTION OF GENERAL DATA AND INFORMATION :-
The Platform of Spike Cards collects a series of general data and information when a data subject or automated system calls up the Platform. This general data and information are stored in the server log files. The general data collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our Platform (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Platform, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, (8) names, (9) email address, (10) Geo-location data (11) phone numbers and, (12) Your age, (13) and any other data and information that may be used in the event of attacks on our information technology systems.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

When using these general data and information, Spike Cards does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our Platform correctly, (2) optimize the content of our Platform as well as its advertisements, (3) ensure the long-term viability of our information technology systems and website technology, (4) for analytics purposes, (5) to facilitate account creation and logon process, (6) for email marketing, (7) for the age of majority verification, (8) for sending you vouchers and gift cards, (6) request feedback (7) as necessary for the basic functionality of the Platform and account management and, (8) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

5. CONTACT POSSIBILITY VIA THE PLATFORM :-
If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

6. CCPA PROVISO :-
The California Code of Regulations defines a "resident" as:
1. every individual who is in the State of California for other than a temporary or transitory purpose and
2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."

Your California Privacy Rights
If you are a California resident, you have the following rights specifically under the California Consumer Privacy Act: Right to Know, Right to Delete, and other rights under the "Shine The Light" law. To exercise your rights, please contact us at support@spikecards.com.

7. Security :-
This Platform ensures that data is encrypted when leaving the Platform. This process involves the converting of information or data into a code to prevent unauthorized access. Encryption methods such as SSL are utilized to protect customer data when in transit.

8. ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA :-
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage. If the storage purpose is not applicable, data are routinely blocked or erased.

9. RIGHTS OF THE DATA SUBJECT :-
A. Right of confirmation, B. Right of access, C. Right to rectification, D. Right to erasure (Right to be forgotten), E. Right of restriction of processing, F. Right to data portability, G. Right to object, H. Automated individual decision-making, including profiling, I. Right to withdraw data protection consent.

10. DATA PROTECTION PROVISIONS ABOUT GOOGLE ANALYTICS :-
On this Platform, the controller has integrated Google Analytics (with the anonymizer function). The operator is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

11. DATA PROTECTION PROVISIONS ABOUT FACEBOOK :-
On this Platform, the controller has integrated components of Facebook. The operating company is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (or Facebook Ireland Ltd. for those outside the US/Canada).

12. Data Protection Provisions about Amazon Web Services :-
We use AWS to host the database and web content. Data is stored in Indian data centres. More info: https://aws.amazon.com/de/privacy/.

13. DATA PROTECTION PROVISIONS ABOUT MAILCHIMP :-
The controller has integrated MailChimp to promote services to users. Review their Privacy Policy and Data Processing Addendum.

14. LEGAL BASIS FOR THE PROCESSING :-
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent.

15. LEGITIMATE INTERESTS :-
Our legitimate interest is to carry out our business in favor of the well-being of all our employees and shareholders.

16. PERIOD FOR WHICH DATA WILL BE STORED :-
The criteria is the statutory retention period. If an account is terminated, data shall be retained for 1 year from the date of termination.

17. PROVISION OF PERSONAL DATA :-
We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or contractual provisions. Failure to provide data may result in the inability to conclude a contract.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The app does use third-party services that may collect information used to identify you.

We are using Google AdMob ads for advertisement purposes.